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Wednesday, September 24, 2003
Why We Love Japan Post

Others may talk about service and good customer relations. But how about this? Just this morning my wife Ruth received a somewhat damp and battered looking letter to which was attached the following message (translated from the Japanese)

This postal item became wet while enroute from the country from which it was sent. Your local post office has made every effort to dry it, but we do extend our sincere apologies for the state in which this should-be-cherished-and-taken-good-care-of postal item has arrived.

One of those little things that occasionally makes life in Japan delightful.